.claims-field{margin-bottom:16px}.claims-field label{display:block;font-weight:600;margin-bottom:6px;color:var(--text-primary)}.claims-field input[type=text],.claims-field input[type=datetime-local],.claims-field input[type=date],.claims-field select,.claims-field textarea{width:100%;max-width:520px;padding:10px 12px;border:1px solid var(--border-color);border-radius:8px;font-size:15px;box-sizing:border-box}.claims-field textarea{min-height:120px;resize:vertical}.claims-status-change-group{border:1px solid var(--border-color);border-radius:8px;padding:14px 16px;margin-bottom:24px;background:color-mix(in srgb,var(--border-color) 8%,transparent)}.claims-status-change-group__title{font-size:14px;font-weight:600;margin:0 0 12px;color:var(--text-primary)}.claims-status-change-group .claims-field:last-child{margin-bottom:0}.claims-resolution-section__title{font-size:15px;font-weight:600;margin:0 0 10px;color:var(--text-primary)}.claims-field.claims-resolution-final textarea{max-width:100%;min-height:220px}.claims-muted{color:var(--text-muted);font-size:14px}.claims-card{background:var(--surface);border:1px solid var(--border-color);border-radius:8px;padding:16px;margin-bottom:16px}.claims-card h4{margin:0 0 12px;font-size:16px}.vehicle-search-results{list-style:none;padding:0;margin:8px 0 0;max-height:280px;overflow:auto;border:1px solid var(--border-color);border-radius:8px}.vehicle-search-results li{padding:10px 12px;border-bottom:1px solid #eee;cursor:pointer}.vehicle-search-results li:hover{background:#fff8f2}.vehicle-search-results li.selected{background:var(--brand-primary-soft)}.exclusion-list{display:flex;flex-direction:column;gap:10px;max-height:320px;overflow:auto;padding:8px 0}.exclusion-item{display:flex;gap:10px;align-items:flex-start}.exclusion-item label{font-weight:400;cursor:pointer}.claims-exclusion-inspector-list{display:flex;flex-direction:column;gap:4px;margin-top:8px}.claims-exclusion-inspector-row{padding:12px 0;border-bottom:1px solid var(--border-color)}.claims-exclusion-inspector-row:last-child{border-bottom:none}.claims-exclusion-inspector-row--readonly{background:color-mix(in srgb,var(--border-color, #e0e0e0) 35%,transparent)}.claims-exclusion-inspector-row--readonly .claims-exclusion-inspector-choices label{cursor:default;color:var(--text-secondary, #666)}.claims-exclusion-inspector-q{margin:0 0 8px;font-size:15px;line-height:1.4}.claims-exclusion-inspector-choices{display:flex;flex-wrap:wrap;gap:16px;align-items:center}.claims-exclusion-inspector-choices label{display:inline-flex;align-items:center;gap:6px;font-weight:400;cursor:pointer;margin:0}.claims-exclusion-inspector-choices input{margin:0}.timeline{border-left:2px solid var(--border-color);margin-left:8px;padding-left:16px}.timeline-item{margin-bottom:16px;position:relative}.timeline-item:before{content:"";position:absolute;left:-21px;top:4px;width:10px;height:10px;background:var(--brand-primary);border-radius:50%}.timeline-meta{font-size:13px;color:var(--text-muted)}.doc-list{list-style:none;padding:0;margin:0}.doc-list li{display:flex;justify-content:space-between;align-items:center;padding:8px 0;border-bottom:1px solid #eee}.claims-part-picker{margin-bottom:16px;padding-bottom:16px;border-bottom:1px solid var(--border-color)}.claims-part-picker__toggle{margin-bottom:10px}.claims-part-picker__panel{max-width:520px}.claims-part-picker__panel .claims-field{margin-bottom:8px}.claims-part-picker__results{list-style:none;margin:0;padding:0;border:1px solid var(--border-color);border-radius:8px;max-height:220px;overflow:auto;background:var(--surface)}.claims-part-picker__results li button{width:100%;text-align:left;padding:10px 12px;border:none;background:transparent;cursor:pointer;font-size:15px;color:var(--text-primary)}.claims-part-picker__results li button:hover{background:color-mix(in srgb,var(--brand-primary, #c45c26) 12%,transparent)}.claims-part-picker__empty{margin:8px 0 0;font-size:14px}.claims-part-combobox{position:relative;max-width:520px;margin-bottom:16px;padding-bottom:16px;border-bottom:1px solid var(--border-color)}.claims-part-combobox .claims-field input{max-width:100%}.claims-part-combobox__list{list-style:none;margin:4px 0 0;padding:0;border:1px solid var(--border-color);border-radius:8px;max-height:260px;overflow:auto;background:var(--surface);position:absolute;left:0;right:0;z-index:25;box-shadow:0 10px 30px #0000001f}.claims-part-combobox__option{margin:0;padding:0}.claims-part-combobox__option-btn{width:100%;text-align:left;padding:10px 12px;border:none;background:transparent;cursor:pointer;font-size:15px;color:var(--text-primary);display:block}.claims-part-combobox__option.is-highlighted .claims-part-combobox__option-btn{background:color-mix(in srgb,var(--brand-primary, #c45c26) 18%,transparent)}.claims-part-combobox__option-btn:hover{background:color-mix(in srgb,var(--brand-primary, #c45c26) 12%,transparent)}.claims-part-combobox__empty{margin:8px 0 0;font-size:14px}.claims-part-card__header{display:flex;align-items:flex-start;justify-content:space-between;gap:10px;margin-bottom:10px}.claims-part-card__title{font-weight:600;line-height:1.35;margin:0}.parts-cards-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(min(100%,320px),1fr));gap:14px;margin-top:12px;max-height:min(70vh,900px);overflow:auto;padding:4px 2px 12px}.claims-part-card{border:1px solid var(--border-color);border-radius:10px;padding:14px;background:var(--surface);transition:border-color .15s ease,box-shadow .15s ease}.claims-part-card.is-selected{border-color:var(--brand-primary, #c45c26);box-shadow:0 0 0 1px color-mix(in srgb,var(--brand-primary, #c45c26) 35%,transparent)}.claims-part-card__docs{margin-top:12px;padding-top:12px;border-top:1px solid var(--border-color)}.claims-part-card__docs .doc-list{margin:8px 0}.claims-part-card__docs .doc-list li{font-size:14px}.claims-doc-part-badge{display:inline-block;font-size:12px;font-weight:600;padding:2px 8px;border-radius:6px;background:color-mix(in srgb,var(--border-color) 40%,transparent);color:var(--text-primary);margin-right:4px}.parts-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(200px,1fr));gap:8px;max-height:240px;overflow:auto;padding:8px 0}.parts-grid label{display:flex;gap:8px;align-items:center;font-weight:400;cursor:pointer}.link-button{background:none;border:none;color:var(--brand-primary);cursor:pointer;font-size:14px;text-decoration:underline}.address-autocomplete{position:relative}.address-suggestions{list-style:none;margin:6px 0 0;padding:0;border:1px solid var(--border-color);border-radius:8px;background:var(--surface);max-height:220px;overflow:auto;position:absolute;width:min(100%,520px);z-index:20}.address-suggestions li{border-bottom:1px solid #eee}.address-suggestions li:last-child{border-bottom:none}.address-suggestions button{width:100%;text-align:left;border:none;background:transparent;cursor:pointer;padding:10px 12px;color:var(--text-primary)}.address-suggestions button:hover{background:#fff8f2}.gm-claim-form-surface{--brand-primary: #f36a00;--brand-primary-dark: #d95c00;--brand-primary-soft: #fff1e6;--brand-bg: #faf7f2;--surface: #ffffff;--text-primary: #1a1a1f;--text-muted: #4a4a52;--border-color: #e8e4de;--danger: #c33;--danger-bg: #ffeeee;--danger-border: #ffcccc;text-align:left}.gm-claim-form-surface .claims-field label,.gm-claim-form-surface .claims-card h4{color:var(--text-primary)}.gm-claim-form-surface .claims-field input[type=text],.gm-claim-form-surface .claims-field input[type=datetime-local],.gm-claim-form-surface .claims-field select,.gm-claim-form-surface .claims-field textarea{max-width:none}.gm-claim-form-surface .submit-note{font-size:14px;color:var(--text-muted);margin:0 0 16px;line-height:1.5}.gm-claim-form-surface .success-banner{background:#e8f5e9;color:#1b5e20;padding:14px 16px;border-radius:10px;margin-bottom:16px;border:1px solid #a5d6a7}.customers-page{width:100%}.page-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:30px}.page-header h1{margin:0;font-size:28px;color:var(--text-primary)}.create-button{padding:12px 24px;background:linear-gradient(135deg,var(--brand-primary) 0%,#ff8a2b 100%);color:#fff;border:none;border-radius:8px;font-size:16px;font-weight:600;cursor:pointer;transition:transform .2s,box-shadow .2s}.create-button:hover{transform:translateY(-2px);box-shadow:0 5px 15px #f36a0059}.error-banner{background-color:var(--danger-bg);color:var(--danger);padding:12px 16px;border-radius:8px;margin-bottom:20px;border:1px solid var(--danger-border)}.loading{text-align:center;padding:40px;color:var(--text-muted);font-size:16px}.empty-state{text-align:center;padding:60px 20px;color:var(--text-muted)}.empty-state p{font-size:18px;margin-bottom:20px}.table-container{overflow-x:auto;border-radius:8px;border:1px solid var(--border-color)}.customers-table{width:100%;border-collapse:collapse;background:var(--surface)}.customers-table thead{background-color:#fff8f2}.customers-table th{padding:16px;text-align:left;font-weight:600;color:var(--text-primary);border-bottom:2px solid var(--border-color);font-size:14px;text-transform:uppercase;letter-spacing:.5px}.customers-table td{padding:16px;border-bottom:1px solid #f0f0f0;color:var(--text-muted);font-size:14px}.customers-table tbody tr:hover{background-color:#fff8f2}.customers-table tbody tr:last-child td{border-bottom:none}.name-cell{font-weight:500;color:var(--text-primary)}.modal-overlay{position:fixed;inset:0;background-color:#00000080;display:flex;align-items:center;justify-content:center;z-index:1000;padding:20px}.modal-content{background:#fff;border-radius:12px;width:100%;max-width:600px;max-height:90vh;overflow-y:auto;box-shadow:0 10px 40px #0003}.modal-header{display:flex;justify-content:space-between;align-items:center;padding:24px;border-bottom:1px solid #e0e0e0}.modal-header h2{margin:0;font-size:24px;color:#333}.close-button{background:none;border:none;font-size:32px;color:#666;cursor:pointer;padding:0;width:32px;height:32px;display:flex;align-items:center;justify-content:center;border-radius:4px;transition:background-color .2s}.close-button:hover{background-color:#f0f0f0}.customer-form{padding:24px}.form-row{display:grid;grid-template-columns:1fr 1fr;gap:20px;margin-bottom:20px}.form-group{display:flex;flex-direction:column}.form-group label{margin-bottom:8px;color:#555;font-weight:500;font-size:14px}.required{color:#f44336}.form-group input{padding:12px;border:2px solid #e0e0e0;border-radius:8px;font-size:16px;transition:border-color .3s}.form-group input:focus{outline:none;border-color:#667eea}.error-message{background-color:#fee;color:#c33;padding:12px 16px;border-radius:8px;margin:0 24px 20px;border:1px solid #fcc;font-size:14px}.form-actions{display:flex;justify-content:flex-end;gap:12px;margin-top:24px;padding-top:24px;border-top:1px solid #e0e0e0}.cancel-button,.submit-button{padding:12px 24px;border:none;border-radius:8px;font-size:16px;font-weight:600;cursor:pointer;transition:all .2s}.cancel-button{background-color:#f5f5f5;color:#666}.cancel-button:hover:not(:disabled){background-color:#e0e0e0}.submit-button{background:linear-gradient(135deg,#667eea,#764ba2);color:#fff}.submit-button:hover:not(:disabled){transform:translateY(-2px);box-shadow:0 5px 15px #667eea66}.cancel-button:disabled,.submit-button:disabled{opacity:.6;cursor:not-allowed}@media(max-width:768px){.form-row{grid-template-columns:1fr}.page-header{flex-direction:column;align-items:flex-start;gap:16px}.customers-table{font-size:12px}.customers-table th,.customers-table td{padding:8px}}